The AI front desk for service businesses

Callwicket

Turn missed calls into booked jobs.

Turn missed calls for U.S. service businesses into booked jobs. Callwicket answers calls and chats, qualifies leads, books appointments, and keeps the follow-up moving while your team is on the job.

Starts with HVACBuilt for U.S. teamsMeasured by booked work

Callwicket / intake board

Tuesday, 10:42 PM

Live

New HVAC service request

now

No cool air · homeowner · urgent

Qualified by Callwicket

Address, system age, and availability captured

Appointment window offered

Tomorrow · 8:00–10:00 AM

Status

Booked job

Next move

Text tech brief

From first hello to next action, without the handoff gap.

01

Answer more conversations

Calls, website chat, and SMS stay covered.

02

Turn context into action

Qualification and scheduling follow your rules.

03

Track the business result

See leads, appointments, and booked revenue together.

A front desk with a point of view

The goal is not more automation. It is more work on the calendar.

Generic receptionists stop at answering. Callwicket is built around the scripts, scheduling rules, escalation paths, and proof that matter to service businesses.

01

Catch the call before the competitor does.

Callwicket answers around the clock, handles the first conversation, and captures what the customer actually needs.

02

Qualify with the right questions.

Industry-specific scripts collect job details, urgency, service area, and the context your team needs to act fast.

03

Move interest onto the calendar.

Scheduling rules, appointment booking, and SMS follow-up keep a good lead moving while your crew stays in the field.

04

See whether it paid for itself.

A simple dashboard connects conversations to leads, appointments, and booked revenue—not vanity metrics.

The handoff, rebuilt

Your crew should start with the answer, not the voicemail.

Callwicket keeps the conversation moving through the moments where service businesses most often lose momentum.

01

A customer calls after hours

No voicemail maze. No blank spot in the lead log.

02

Callwicket responds in your playbook

The right questions, answers, escalation path, and tone for your trade.

03

Your team starts with context

The lead, appointment, and next best action are ready to hand off.

Proof in the handoff

The calls are answered. The work gets booked.

A front desk that keeps the conversation moving, gives your team useful context, and protects the calendar.

When the phones keep ringing after hours, calls are answered and every customer gets a clear next step instead of voicemail.
HO
HVAC ownerOwner · Anonymized service team
The intake captures the service need, urgency, and home details our dispatcher needs. We start with a qualified lead, not a mystery.
HD
HVAC dispatch leadDispatch lead · Anonymized service team
When a homeowner is ready, the conversation moves onto the calendar. Booked appointments arrive with the context our crew needs.
HO
HVAC operations managerOperations manager · Anonymized service team

Start focused. Expand with proof.

Industry context is the difference between a chatbot and a front desk.

Begin with HVAC workflows. Then carry the operating system into the next service category without losing the details that make each one work.

HVAC
Plumbing
Electrical
Roofing
Landscaping

Ready when the next call comes in?

Make missed calls part of the booked-job story.

Tell us how your team handles calls today. We will map the first workflow around the work you already want more of.

Talk to Callwicket